Seraphina Sweater Thread and Supply

Fast Shipping & Professional Packing

Due to our longstanding partnership with UPS FedEx DHL as well as other leading global carriers, we can offer a variety shipping options. Our warehouse staff is expertly trained and will wrap your goods in accordance to our precise and precise specifications. The goods you send us are checked thoroughly and securely secured prior to shipment. We deliver to thousands of customers every day in different countries. Our determination to be the biggest online retailer around the globe is evident by this. We have distribution centers and warehouses in Europe and in the USA.

It is important to note that orders with more than one item will be subject to a processing period that is based to the item.

Prior to shipping the items, our staff will carry out a thorough inspection on the products you ordered. Most orders are now shipped within 48 hours. The delivery time is estimated to be between three and seven days.

Returns

The stock is constantly changing and not fully managed by us due to the involvement of many parties including the factory and our warehouse. The actual levels of stock can change at any point. Please be aware that it is possible that your order could become unavailable even after you have made the order.

Our policy is for 30 days. If you don't receive your item within the 30 days period, we are unable to offer a refund or an exchange.

Your item must be in the original packaging and in good condition. It must also not be used. It must also be in the original packaging.